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Field Services

Public Works staff provides the following field services:

  • Management of work requests
  • Infrastructure maintenance
  • Right-of-way permits
  • Emergency response

Work Requests

Field Services manages work requests. To report a problem, call 678.242.2500, e-mail info@cityofmiltonga.us, or fill out our online form.

Citizens and staff identify problems, which are then added by Citizen Responder Angie Kapijimpanga to the department’s order system. A tracking number is given to the citizen to assist and track the follow-up phone calls and e-mails.

Staff also proactively develops maintenance schedules for infrastructure assets owned by the city.

Maintenance

Field Services manages and maintains the city’s infrastructure, including roads, bridges, drainage structures and right-of-way. Maintenance activities include: resurfacing; reconstructing; patching and repairing roads; repairing potholes as needed; repairing the edge of pavement; traffic sign and signal maintenance; dead tree removal; overhead trimming; general bridge repair and maintenance; repairing stormwater structures as needed; and gravel road maintenance.

Right-of-way

Per the City of Milton Code of Ordinances Chapter 48, Article VII, Division 3, Sec. 48-585, a right-of-way and utility encroachment permit is required for all activities within the right-of-way including, but not limited to the construction, installation, repair or replacement of pipe, conduit, cable or other facilities vital to the function of the utility or construction site referenced for the flow of traffic (vehicles and pedestrians).

This includes a driveway, shoulder or road construction at the referenced location. Such permit shall be managed by the Public Works Department.

The procedure and application required to obtain a right-of-way encroachment permit may be picked up at City Hall, 13000 Deerfield Parkway, Suite 107F.

Emergency Response Field Services responds to emergencies that occur on city-owned roads and within right-of-way, such as flooding, ice and obstructions (fallen trees, dead animals, sinkholes).

City Code of Ordinances
Fulton County Public Works
Fulton County Water Services
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