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Register your Alarm Today

The False Alarm Reduction Program's mission is to reduce the number of false alarm calls in the City of Milton. A high percentage of dispatched alarm calls are false, and this creates an undue burden on patrol officers responding.

City ordinance requires all alarm systems to be registered with the city within five business days of their installation. Upon registering the alarm, the user will be required to provide the following information:

  • The complete name, address and phone number of the alarm user
  • The names of all persons authorized to enter the premises and deactivate the alarm system signal, as well as all phone numbers at which such persons can be reached
  • The name and telephone number of the alarm user's monitoring agent, if any
  • If known, the name and telephone number of the person or entity which installed the alarm system

You may click here to find the Alarm Registration Application.


It shall be a violation for any burglar or fire alarm user to cause, allow or permit three or more false alarms in any 12-month period. It shall also be a violation for any burglar or fire alarm user to fail or otherwise refuse to comply with the registration or equipment requirements.

No person shall intentionally make, turn in, or report a false alarm of fire, false request for police, ambulance assistance or aid, or abet in the commission of such act.


In order to limit the number of false alarms in the city, the Police Department will track false alarms. If a false alarm occurs at your residence, a False Alarm Notice will be left in a conspicuous area. For the third and each subsequent false alarm that occurs at the same premises within any 12-month period, a fine shall be assessed in the amount of $150.

Frequently Asked Questions

What is a false alarm?

A false alarm is any activation of a signal from a burglar or fire alarm system which elicits a response from the Police or Fire-Rescue Department when there is no emergency or actual/threatened criminal activity. This definition includes, without being limited, to: any burglar alarm system activated as a result of weather, negligence, accident, mechanical failure, electrical failure, electrical surge, signals activated intentionally in non-emergency situations, and signals activated where the actual cause of such activation is unknown.

There is a rebuttable presumption that an activated burglar or fire alarm system signal is a false alarm if the responding personnel, after following normal procedures in their response and investigation, find no evidence of unauthorized entry, criminal activity or other emergency.

An activated alarm system signal shall not be considered a false alarm if:

  • Police or fire is notified to cancel its response by the alarm user or alarm user's monitoring agent prior to the time emergency personnel arrive on scene.
  • The burglar or fire alarm system signal was intentionally activated by an individual based upon a reasonable belief that an emergency or actual or threatened criminal activity requiring immediate response existed.
  • The burglar or fire alarm system signal was activated by lightning or other act of nature resulting in an electrical surge. Additionally, the damage must be shown by a written report by a licensed alarm system contractor who conducted an inspection of the system at the premises and personally observed such damage.
What are the most frequent human errors that cause false alarms?


  • Incorrect key pad procedures
  • Failure to train other authorized users (i.e. sitters, relatives, children, houseguests, etc.)
  • Failure to secure doors and windows before arming your alarm


  • Use of incorrect key pad codes
  • Failure to train other authorized users (i.e., employees, custodial workers, delivery personnel, etc.)
  • Failure to notify your monitoring facility of unscheduled openings or closings (for businesses using a set schedule)
  • Failure to update authorized personnel list with your monitoring facility
  • Failure to secure doors and windows before arming your alarm
What are the most frequent equipment malfunctions that cause false alarms?
  • Improper application or installation of interior motion sensors
  • Improper application or installation of outdoor beams
  • Improper charging or checking of batteries
  • Faulty equipment (i.e., panels, detectors, keypads, etc.)
What can you do to reduce false alarms?
  • Ensure authorized users are familiar with your alarm system's operation
  • Secure all doors and windows prior to arming your alarm
  • Be aware of changes in the environment (i.e., new animals, design changes, seasonal decorations, plants, etc.) that might have an impact on your alarm
  • Notify your monitoring facility of any changes (i.e., houseguests, name changes, new employees, employee terminations, etc.)
What does the fee cover?

Registration fee offsets the cost of administering the program and ensures that the user maintains accurate data in the system for police response to alarm calls. This fee applies to both residences and businesses.

Is there a penalty for not having my alarm registered?

Yes. There is a penalty of $100 for unregistered alarms.

Can I appeal a violation? If so, what is the process for appealing the fine?

Yes. Appeals can be made to Jeanette Citta at the City of Milton, 678.242.2570.