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Knox Box Ordinance

In order to ensure accessibility to commercial and some gated residential properties, the City of Milton has passed a “Knox Box Ordinance” as part of its public safety legislation. 

This ordinance requires commercial buildings to have what is known as a "Knox Box" as a standard feature on their premises. The Knox Box is a secure means for the Fire-Rescue Department to gain access to the building in an emergency.

This ordinance requires the businesses or multifamily/gated communities to keep the keys for all exterior doors current, and to post the box in a location that is easily accessible by fire department personnel (e.g. not somewhere we need the ladder truck to access.) In turn, the Milton Fire-Rescue Department and our automatic aid partner, Alpharetta Fire and Emergency Services, has very strictly controlled keys that will give them access to the box in the event of an emergency.

Both in the interest of public safety and legal compliance, we ask that all business owners and property managers please review the ordinance and keep their keys current. Fire crews will include a check of the keys in the Knox Box as part of the annual inspection of business in Milton.

Fire Marshal Matthew Marietta coordinates the Knox Box program for the City of Milton. You can contact him through e-mail or the Fire Marshal’s Office at 678.242.2541 with any questions regarding the purpose and administration of the Knox Box System. However, your contractor should be quite familiar with the process as this is common requirement in metropolitan communities.

You may follow this link to find out how to order and install a Knox Box, or call 800.552.5669.

Once on the Knox web site, choose the box type (based on your gate or occupancy’s needs) and enter the zip code for Milton (30004) and choose the “Milton Department of Public Safety” option.

Please ensure that if your business is in Milton, you do not order a box for “Alpharetta” as it is keyed differently from Milton.